On all domestic, regularly priced items. All sale items excluded from offer.
Online orders will be processed within to 1-2 working business days, and shipped via UPS, FedEx, or USPS Ground.


If you are not completely satisfied with your purchase you can return your order for free within 30days of your purchase date (Returns must be unworn, in the state you received them, and in the original packaging).
On all domestic, regularly priced items. All sale items excluded from offer.

  • To make a return simply email us at with the reason why you would like to return.
  • Once we have reviewed and approved your case we will send you a pre-paid shipping label. 
  • You can return your purchase for up to 30 days from the purchase date.
  • Product(s) must be in the condition you received them and in the original box and/ or packaging.
  • Return shipping is 100% FREE
  • You will be provided with a pre-paid UPS or similar domestic label to return the purchase to us.*
  • Please send purchase(s) back to us using the provided pre paid label, not the manufacturer.
  • Once the return is received and inspected by us, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7days. Please know that some credit card companies may take longer than 7days so please allow for up to an additional 10 business days. 

*Please note that our pre-paid return labels are for shipments sent from the United States.


We have partnered with to offer convenient, fast international shipping to more than 225 countries for out customer. members receive deeply discounted shipping rates, exceptional customer service, 24/7 online access to their account, and access to other sevices.
Sign up with and receive your own U.S. suite number to receive merchandise. provides specialized international pachage consolidation services from your new U.S. suite number to your international address.
Note Use’s Personal Shopper service to make a purchase from NYCSOLE accepts cards with international billing addresses as well as those issued by non-U.S. financial institutions. They also accept wire transfers and will make the purchase on your behalf.
Follow these two steps for international delivery:
1. Join and get your US suite number for export.
2. Shop online at US stores, and ship your purchases through MyUS.
If you are ordering multiple items from us, you’ll enhoy the most savings by using Premium Service. This gives you the ability to consolidate packages, which saves you even more on international shipping.